Customer Testimonials

December 23, 2016

All Temp is outstanding. They were very professional and were reasonable about their pricing. They told us about MASS Save loans and rebates for our projects. The team was on time and finished all in one day. They were honest and so very pleasant. Bob was so helpful without putting any pressure on you to buy. They cleaned up and took all the debris away. My day was not interrupted as they went to work right away and continued working until the project was completed. Hire this company. You won’t be disappointed.

Sherry Mason

October 3, 2016

All-Temp was awesome and we highly recommend them. We had several companies come out and give us proposals for our challenging heating/cooling problem. Bob was incredibly professional, knowledgable, and his proposal was leagues above the others in terms of functionality and problem solving. His price was competitive but not significantly more expensive than any of the others. I knew from the start that his company was very professional. The installation went really well. I was told it would take a full week with 2 crews and that is exactly the amount of time it took them. The men who came to the house were courteous, clean, and diligent. The project went smoothly and we are so pleased with our long awaited functional and economical heating/cooling system!

Amy Costigan

September 26, 2016

Excellent!!! Bob’s team is who you want working on your house. They are friendly, courteous, and there attention to detail is meticulous. One of the best contractors I’ve worked with in a long time. Many thanks Bob!

Dennis Roche

Good afternoon Bob,

June, 2014

Wanted to send you a note to let you know how happy we are with our new central air-conditioning system that was installed last week by your crew. Where you probably do not need me telling you how great your workers are, I wanted to be sure to provide some feedback on the guys that were at our house last week.

The crew was led by Matt D, with Andrew and Weston working very hard alongside. These guys were just fantastic, both; at the work they clearly do so well, BUT also with how nicely they treated my family while there all week. I was nervous about having to work and not being able to be around that much, while my wife was there most of the time with my very young daughters. I had a good feeling from the time I opened the door last Monday morning and met Matt and Andrew. It’s always important to have qualified professionals for jobs such as this, but it can often be rare to find the combination of professional expertise AND great customer service / people skills. Each day I’d return home to see the great progress and to hear from my wife how nice the guys were. This crew was a stellar representation for AllTemp on every level, so I wanted to be sure you heard that directly.

We are VERY happy with the new system design and performance. We initially received multiple quotes from 3-4 companies, but in the end we are very happy that we decided to go with AllTemp. We were lucky to have some friends that had used your company before and were very happy with their results, so this helped us with our final decision. Going forward we would highly recommend your company to anyone in our community.

Finally I was very pleased to already receive the paperwork you put together for the Mass Cool rebate program! Thank you for completing that so quickly and thoroughly, I already signed and mailed that in.

Looking forward to using your company going forward as needed. Please pass along our praise to the guys.

Best Regards,
Tim Driscoll

Bob,

May, 2014

Just wanted to inform you that Chris did a great job servicing our air conditioning system. He was very knowledgeable, professional, polite and efficient. You should be proud of him.
You hire great people!

Bruce Smith

Dear Bob,

February 11, 2014

I just wanted to send a quick note to thank you for such prompt attention to my dire need for a new furnace. I thought that I had some time before having to replace the old furnace and I secured a number of proposals. Your proposal guy Scott was very friendly, knowledgeable and professional and represented your company very well. He took the time to perform a thorough inspection, answered all of my questions and instilled a lot of confidence in me. Within a couple of days of the assessment, I received your competitive proposal. Unfortunately, for me, my old furnace wanted to be replaced sooner than I had anticipated. So, when my furnace failed and I called you late yesterday afternoon, I thought I would have to suffer a few heatless nights and the forecast for tonight is pretty cold.

forecast

I was pleasantly surprised to receive your email at 4:59pm yesterday informing me that you were able to get the furnace I needed from your supplier and you would be out to replace my furnace first thing this morning. That’s exactly what happened. Matt showed up first thing this morning, he was also very friendly and knowledgeable, answered my questions and had the new furnace installed with the heat back on by mid-afternoon. Thank you again for your prompt attention and great service.

Bill Glynn
Franklin, MA

They installed a new furnace and A/C the workers were great….2 days of work and it was worth every penny!
Member Comments: The president Robert Zagame Jr. is the best person that we’ve EVER dealt with. He was patient , accommodating and very professional. We would highly recommend him !!!!!!!

Gail

All-Temp installed a high efficiency condensing boiler and hot water heater with a direct venting system not utilizing the chimney. They also removed my old hot water heater and gas boiler.
Member Comments: This job was tied to a heat loan incentive from Mass Save. I did not understand how the process worked and Bob was very helpful in educating me on the steps I needed to take to get the loan. He explained that his company worked several heat loans per week and was very familiar with the terms. This was important to me because I wanted to work with a contractor who understood the process. Many that I received quotes from had never worked a heat loans before.
The install happened the day after the hurricane. The job took two days, which is exactly what I was told to expect. Everyone was professional, knowledgeable and willing to answer questions. They showed up on time and cleaned up the job site upon leaving. There were no small details left undone including sealing up the chimney from the old vents. I was very happy with the work. I can report that several of the Nstar gas technicians have commented favorably on both the choice of boiler (Viessmann) and the quality of the installation work. I already have another HVAC project planned and I will definitely use Bob’s team again.

AJW

Replaced my oil burner and installed an indirect hot water tank.
Member Comments: Bob (owner) and his team were very responsive. Impressed by the fact that Bob would get on the phone and answer all of my questions when asked. His team was on time, professional and very clean. Job was done in an acceptable manner and now ready for the winter! Would recommend All Temp to anyone.

Phil

I just wanted to write to personally thank you and your staff for an exceptional job. Having just built a house we have had many bad experiences with contractors and I am pleased to say that your service, quality, and value are unmatched Everyone involved performed above expectation. You and your employees are friendly, knowledgeable, timely, and take pride in their work. The quoting and installation process went very smoothly, and I would be happy to recommend you to friends and family. To start I have posted a five start review to Google, and Yelp (attached). Please feel free to forward me a few business cards, and I would be happy to hang them up in the cafeteria at work (EMC). In addition please send me information on your service contracts as I would like to continue to support your business. You have earned yourself a loyal customer.

Joe F.
Uxbridge, MA

I just wanted to thank you and your crew for a terrific job in installing our air conditioning system last week.

Matt & Mark were excellent. They explained everything, worked very hard, and were incredibly neat. I felt very comfortable letting them continue working in the house while I went to work each day. And I was delighted to see what they had accomplished each evening when I returned home.

I can’t remember the last time I had any work done on the house that was so painless (at least for me). I look forward to our first heat wave so I can try this system out. Again, thank you for an excellent job. I will be happy to recommend All-Temp Systems to my neighbors and friends.

Arnie H.